Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We use cookies to:
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If users disable cookies in their browser: If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. Some of the features that make your site experience more efficient and may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. Third-party links We do not include or offer third-party products or services on our website.
Google Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We have not enabled Google AdSense on our site but we may do so in the future.
COPPA (Children Online Privacy Protection Act) When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old.
Fair Information Practices The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email within 7 business days We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
These Purchase Terms and Conditions (“Purchase Terms”) of Cann-Help Wellness (“Cann-Help” or “us” or “we”) govern your order and purchase of the Products (“Product” or “Products” have the meaning defined below). You (the “Customer” or “End User” or “You”) represent, warrant and covenant that You have the power and authority and the legal right to agree to these Terms of Service and to perform your obligations in this agreement. By clicking “confirm” on the order confirmation screen, You expressly accept all of the provisions of these Purchase Terms and are legally competent to enter into and agree to these Purchase Terms. If You do not accept these Purchase Terms, then You may not order Products.
THESE PURCHASE TERMS INCLUDE: (1) AN ARBITRATION PROVISION; (2) A WAIVER OF RIGHTS TO BRING A CLASS ACTION AGAINST US; AND (3) A RELEASE BY YOU OF ALL CLAIMS FOR DAMAGE AGAINST US THAT MAY ARISE OUT OF YOUR USE OF PRODUCTS OR THE WEBSITE.
These purchase terms waive substantial rights and includes a release of liability and limitation of damages. I acknowledge I have the right to review this agreement with an attorney. I have read this entire document, and I am aware that I have given up substantial rights by signing/entering the Agreement. I have no obligation to order Products OR use the Website or sign or Agree to these Purchase Terms, but I am doing so voluntarily. My order of Products AND use of the Website is expressly subject to my acceptance of these Purchase Terms, and I will not order Product OR use the Website unless and until I have accepted the terms and conditions set forth in these purchase terms and terms of service (as defined HEREIN).
What You Are Requesting to Order. Cann-Help Wellness distributes supplements, tinctures, skin oils and creams containing phytocannabinoid rich hemp oils.
State Law. You may only place an order to purchase Products or use the Website if You are located in a jurisdiction which permits the purchase of cosmetic products with hemp oil ingredients. At all times, your use of Products and the Website will be governed by the laws of the jurisdiction in which You use Products and the Website. We reserve the right to reject your requested order of Products for any reason, including, but not limited to our determination that use of Product or the Website is not permitted under the laws of your jurisdiction. It may be illegal to take or transfer across state or international borders Products with hemp oils. It is your responsibility to know the laws applicable to your jurisdiction.
Federal Law. Although many states have legalized some form of cannabis, including hemp oils, Cann-Help Wellness has no obligation to defend, release or hold You harmless from any civil, criminal or administrative investigations, proceedings or penalties that may result from your use of Products. It is your responsibility to ensure compliance with the laws of the jurisdiction in which you use the Product.
Assumption of Risk. To the extent permitted by law: (1) You assume all risks known and unknown, foreseeable and unforeseeable, in any way connected with your use of Products or the Website. (2) You accept personal responsibility for any liability, injury, hospitalization or other medical treatment, loss, death, criminal arrest and prosecution, or damage in any way connected with my use of Products and the Website. (3) You retain sole responsibility for ensuring my actions are compliant with applicable laws. You waive all claims against Cann-Help Wellness, its owners, officers, employees, successors, agents and assigns, arising out of any activities I choose to take. YOU FULLY COMPREHEND AND ACCEPT ALL OF THE RISKS ASSOCIATED WITH MY USE OF PRODUCTS AND THE WEBSITE. Cann-Help Wellness has no obligation to defend, release or hold You harmless from any civil, criminal, or administrative investigations, proceedings or penalties that may result from your use the of the Product.
Requirements to Use Products. By requesting to order Products, You represent and warrant that You are legally permitted to do so. By requesting to order Products, You agree that You have read, understand and agree to be bound by these Purchase Terms in effect at the time of your requested order and that your continued use of the Website and the Products will be governed by the Purchase Terms in effect at the time of any use of Products or the Website, such Purchase Terms being subject to change in our sole discretion.
Ordering Products. Before requesting to order Products, You agree to provide us with certain information, including, but not limited to, your name, date of birth, shipping address, billing address (if different from shipping address), your email address, phone number and any other information we may reasonably require before placing a request to order Products.
Confirmation or Rejection of Order Request. We will use our best efforts to fulfill all orders for Products. However, we do not guarantee the availability of Products at the time of your requested order. By clicking “confirm” on the order confirmation page of the Website, You agree that You are requesting an order, which we will then confirm or reject. By placing a request for an order, You authorize us to charge the purchase price (including applicable taxes, fees and shipping costs) of your order against your selected method of payment. If we confirm your order, your Products will ship when it is ready according to the shipping option You select. If we reject your order, we will notify You via email, and we may either: (1) refund any amounts we have charged against your selected method of payment; (2) or offer You a position on our wait-list for later shipment of your Products, which You may accept or reject. If You accept the wait-list position, we will retain any amounts charged to your selected method of payment unless we later determine, in our sole discretion, that we are rejecting your order. We reserve the right to reject an order or cancel a wait-list position at any time and for any reason.
Acceptance of Shipped Order.
You may return Products for any reason within thirty (30) days of receiving shipment for a refund, excluding the cost of shipping. Cann-Help Wellness will not accept any returns unless such returns are sent as packaging and postage or freight pre-paid.
You agree to inspect Products for defects within five (5) days of receiving shipment and notify us of any defects. Your failure to inspect and notify us of defects within five (5) days of receiving shipment shall result in the Products being deemed irrevocably accepted by You. Should You discover any defect which renders your Products inoperable and You notify us within five (5) days of receiving shipment, You may return your Products to us at the address provided in the materials shipped with your Products. Upon receiving your defective Products, we will inspect it and determine if it is capable of repair. If it is capable of repair within thirty (30) days, we may elect to: (1) repair the defective Products and send it to You upon completion of repair; or (2) send You a new Products. If the defective Products is incapable of repair within thirty (30) days, we will ship a new Products to You. We agree to cover the cost of shipment (from and to You) of a defective Products, and costs of repair.
Warranty Disclaimer. EXCEPT AS PROVIDED FOR IN THESE PURCHASE TERMS OR REQUIRED BY LAW, PRODUCT IS SOLD TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND CANN-HELP WELLNESS HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. CANN-HELP WELLNESS DOES NOT WARRANT THAT THE WEBSITE OR THE PRODUCT WILL MEET YOUR REQUIREMENTS. YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR USE OF PRODUCTS OR THE WEBSITE REMAINS SOLELY WITH YOU.
Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CANN-HELP WELLNESS BE LIABLE TO YOU OR ANY THIRD PARTY FOR LOSS OF PROFITS, REVENUE OR INCOME, OR FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING FROM OR RELATED TO THESE PURCHASE TERMS OR THE USE OR INABILITY TO USE PRODUCTS OR THE WEBSITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL CANN-HELP WELLNESS’S TOTAL AGGREGATE LIABILITY UNDER THESE PURCHASE TERMS REGARDING USE OR INABILITY TO USE PRODUCTS OR THE WEBSITE, WHETHER BASED ON BREACH OF WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE PURCHASE PRICE YOU PAY FOR PRODUCTS, IF ANY, UNDER THESE PURCHASE TERMS. BY ORDERING PRODUCTS, YOU UNDERSTAND THAT YOU MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE AT THIS TIME UNKNOWN OR UNSUSPECTED.
Indemnity. By agreeing to these Purchase Terms and using Products, the Website or the Product, You agree that You shall defend, release, indemnify and hold harmless Cann-Help Wellness, its licensors and their respective parent organizations, subsidiaries, affiliates, officers, directors, members, employees, attorneys and agents from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) arising out of or in connection with: (1) your violation or breach of any term of these Purchase Terms or any applicable law or regulation; (2) your violation of any rights of any third party; (3) any unauthorized use of Products or the Website; or (4) your negligence or willful misconduct.
Binding Arbitration. Any dispute or claim arising in any way from your use of Products or the Website, except for disputes relating to the infringement of our intellectual property rights or the access or use of Products and the Website in violation of these Purchase Terms, will be resolved by binding arbitration, in Oklahoma City, Oklahoma rather than in court.
No Judge or Jury. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Purchase Terms as a court would.
Arbitrator and Rules. The arbitration will be conducted before a neutral single arbitrator, whose decision will be final and binding, and the arbitral proceedings shall be governed by the AAA Commercial Arbitration Rules, Consumer Due Process Protocol, and Supplementary Procedures for Resolution of Consumer Related Disputes. These rules can be found on the AAA website at www.adr.org.
Starting an Arbitration. To begin an arbitration proceeding, You must send us a notice of dispute, in writing, setting forth your name, address and contact information, the facts of the dispute and relief requested. You must send your notice of legal dispute to us at the following address: Cann-Help Wellness, Attn: Dispute resolution department. Cann-Help Wellness will send any notice of dispute to You at the contact information we have for You.
Format of Proceedings. The arbitration shall be conducted, at the option of the party seeking relief, by telephone, online, or based solely on written submissions.
Fees. If You initiate arbitration, your arbitration fees will be limited to the filing fee set forth in the AAA’s Consumer Arbitration Rules. Unless the arbitrator finds the arbitration was frivolous or brought for an improper purpose, each party shall pay its own AAA and arbitrator’s fees and expenses. If the arbitrator finds the arbitration to be frivolous or brought for an improper purpose, then You agree to pay all costs and expenses connected to the arbitration.
Individual Basis. To the fullest extent permitted by applicable law, You and Cann-Help Wellness each agree that any dispute resolution proceeding will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, You and Cann-Help Wellness each waive any right to a jury trial. As a result, PROCEEDINGS TO RESOLVE OR LITIGATE A DISPUTE IN ANY FORUM WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS. IN THIS EVENT, YOU AGREE THE SOLE PROPER FORUM IS A STATE COURT LOCATED IN OKLAHOMA CITY, OKLAHOMA.
Limitation Period. In no event shall any claim, action or proceeding by You or Cann-Help Wellness be instituted more than one (1) year after the cause of action arose.
Enforcement. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. The United Nations Conventions on Contracts for the International Sale of Goods shall have no applicability.
Invalidity. If a court of competent jurisdiction finds the foregoing arbitration provisions invalid or inapplicable, or if You opt out as provided in Section 4.11 of these Purchase Terms, You and Cann-Help Wellness EACH AGREE TO THE EXCLUSIVE JURISDICTION OF A STATE COURT OF COMPETENT JURISDICTION LOCATED IN OKLAHOMA CITY, OKLAHOMA, and You and Cann-Help Wellness each agree to submit to the exercise of personal jurisdiction of such courts for the purposes of litigating any applicable dispute or claim.
Opting Out. If You do not want to arbitrate disputes with Cann-Help Wellness and You are an individual, You may opt out of this arbitration agreement by sending an email to info@cann-help.com within thirty (30) days of delivery of the Products.
If You have any questions regarding these Purchase Terms, Products, or the Website, please contact us at info@cann-help.com
This website contains general information about diet, health and nutrition. The information is not advice, and should not be treated as such. The general information on this website is provided “as is” without any representations or warranties, express or implied. Cann-Help Wellness makes no representations or warranties in relation to the health information on this website. You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider. If you think you may be suffering from any medical condition you should seek immediate medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information in Company materials or provided by any Company representative, none of which information is intended to be a substitute for medical diagnosis, advice or treatment. If you are considering making any changes to your lifestyle, diet or nutrition, you should consult with your doctor or other health care provider.
Neither the company nor its representatives are providing any medical advice, and none should be inferred, from any ideas, suggestions, testimonials or other information set forth on this website or in other Company materials or provided over the phone or in email correspondence. This website may contain links to third-party websites. The Company provides these links as a convenience only and does not endorse any of these sites. The Company is not responsible for the content of, and does not make any representations regarding the materials on, such linked third-party websites. If you decide to access or rely on information at linked third-party website, you do so at your own risk.
Due to federal regulations, we cannot make claims about whether or not CBD based products can help with specific ailments. The products sold on this website are considered personal care products according to federal guidelines. We encourage you to conduct your own research and consult a physician or healthcare practitioner to determine a course of action that best supports your health and wellness needs.
FOOD AND DRUG ADMINISTRATION (FDA) DISCLOSURE
Cann-Help Wellness CBD products have not been evaluated by the Food and Drug Administration (FDA). This product is not intended to diagnose, treat, cure, or prevent any disease.